BOOKING CONDITIONS
1. TRIP HAZARDS. The activities shown in this site such as trekking, climbing,  mountain biking and rafting are hazardous, and accidents may occur, sometimes far from medical support. Even the most carefully planned arrangements can go wrong. Customers booking on any of these programs, implicitly agree on the above and that Pony’s Expeditions cannot be held responsible. We encourage our customers to adequately be insured against personal accidents and medical expenses.
2. DEPOSITS. A booking deposit of US$100 per person is required when submitting the booking form
3. CONFIRMATION. As soon your deposit is processed, you will receive a Confirmation Invoice, after which there’s no refunds.
4. MEANS OF PAYMENT. The final payment for any program is due within 30 days before departure. Bank transfer or VISA are welcome.
5. CANCELLATIONS BY YOU BEFORE DEPARTURE. Cancellations are accepted. To properly process, you must do so in writing. Charges will apply based on the date of receipt by fax or e-mail.
6. REFUNDS. No refund will be available for any unused hotel, service or transport. However where hotels or services agree to refund, we will endeavour to pass it to you, less reasonable administration charges.

 
   
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